Check-In and Check-Out
- Check-in time is between 6:30am and 8pm.
- Please allow 15 minutes to properly check in at our reception desk.
- Check-out is between 6:30am and 8pm. We do charge a $15 late check out fee for any pets checked out after 3pm.
- Pets not picked up prior to our lobby closing time will be considered overnight guests and be charged an additional night’s stay.
- For the comfort of our pet guests and the safety of our staff, we cannot accommodate check-ins or check-outs outside our lobby hours.
- We are closed on holidays (New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).
- New clients will need to fill out the Owner Profile, Pet Profile, Smart Parke Agreement and the Overnight Pet Check-in forms.